Privacy Policy


Refund Policy - Commitment to Quality

Thank you for choosing FBK Online Services. We take pride in offering top-notch products and services to our valued customers. In our continuous effort to deliver excellence, we have established the following Refund Policy:

1. Our Commitment to Excellence

At FBK Online Services, our mission is to provide you with exceptional products and services that meet or exceed your expectations. We invest considerable time and resources to ensure the quality and reliability of what we offer.

2. Transparency in Policy

In our pursuit of transparency, we want to make it clear that all purchases made from FBK Online Services are subject to a non-refundable policy. We do not offer refunds for any products or services under any circumstances.

3. Your Confidence in Us

We value your trust in us and want you to make informed decisions. Before making a purchase, we encourage you to thoroughly review our product or service descriptions, specifications, and any available support resources to ensure they align with your needs and expectations.

4. Exceptional Customer Support

In the unlikely event that you encounter any issues with our products or services, please don't hesitate to contact our dedicated customer support team at [email protected]. We are committed to addressing your concerns and resolving any technical or service-related issues promptly.

5. Policy Updates

To ensure clarity and compliance with evolving standards and legal requirements, we may update this Refund Policy from time to time. However, our commitment to a no-refund policy will remain unwavering. The latest version of this policy will always be available on our website.

6. Embracing Our Policy

By making a purchase from FBK Online Services, you acknowledge and accept our no-refund policy. We appreciate your understanding and support as we continue to deliver high-quality products and services.


Additionally, please note the following information related to account cancellation:

To Cancel your FBK Online Services account, contact us at [email protected] with the relevant details such as your full name, contact details, email address used to register, and the reason for cancellation.

If you signed up for FBK Online Services, FBK Nasdaq Power, and FBK US30 using your account with a third party as a Payment Method and wish to cancel your FBK Online Service/FBK Private Client membership, you may need to do so through such a third party.

You or we may end our relationship regarding the Benefits at any time. We may do so if:

  • We suspect that you are using the Benefits fraudulently or for illegal or terrorist purposes.
  • You do not comply with these terms and conditions.
  • The fees for the benefits are not paid.

Thank you for your trust in FBK Online Services, and we look forward to serving you with excellence.

FBK Online Services, a part of Mmutlane Traders (PTY) LTD, offers diverse investment opportunities. Specializing in comprehensive Forex Trading Strategies, FBK provides guidance without managing individual funds. The website offers general insights, not financial advice, and urges consultation with advisors to align investments with goals. Mmutlane Traders (PTY) LTD and associates disclaim liability for losses, emphasizing the informative nature of their content. Trading forex and CFDs on margin carries high risk, necessitating careful evaluation of goals, experience, and risk tolerance. Potential traders should avoid investing beyond their means and seek advice from independent financial experts.

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