No Refund Policy

Thank you for choosing FBK Market Direction. We are committed to providing you with high-quality signals. Please carefully review our no-refund policy outlined below.

1. No Refunds

Every purchase completed through FBK Market Direction is final. We do not provide refunds for any reason, including changes in your personal circumstances, technical difficulties that are not our responsibility, or unhappiness with the signals you received.

2. Service Access

As a client, you will get access to the signals and services listed in your subscription or purchase after your payment has been successfully processed. It is your duty to make sure you are able to utilize our service and that you know how to do so. Should you experience any difficulties using the service as a result of our error, please get in touch with our support department for help.

3. Trial Periods and Free Trials

If we offer any trial periods, please be aware that the no-refund policy applies to all paid services and subscriptions following the end of the trial or promotional period.

4. Technical Issues

FBK Market Direction strives to provide a seamless experience, but should you encounter technical issues that you believe are caused by our service, please contact our support team ([email protected]) immediately. We will do our best to resolve any issues promptly. However, this does not constitute a basis for a refund.

5. Changes to the Policy

We may change this no-refund policy at any moment, without prior notice. You agree to the amended policy by using our services going forward, as any modifications will be announced on our website.

6. Contact Information

If you have any questions about our no-refund policy or require assistance, please contact us at [email protected] or
+27 67 616 2095

By purchasing and using our services, you acknowledge that you have read, understood, and agreed to this no-refund policy.

Thank you for your understanding and for choosing FBK Market Direction.

Sincerely,

The FBK Market Direction Team

Disclaimer

FBK Online Services(Pty) Ltd is incorporated in South Africa with registration number 2024/081103/07 and is a duly appointed representative of Sithundhi group (Pty) Ltd, a company duly incorporated under the laws of South Africa, with company number 2022/827017/07, an authorised financial service provider, licensed and regulated by the Financial Sector Conduct Authority(FSCA) in South Africa, with FSP No. 52030.

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